faq

The rent will vary depending on the accommodation and its facilities. Rents ranges from £94 for non en-suite accommodation to £149 per week for a studio flat in our brand new accommodation at Fitzroy and Wenlock Courts. Utility bills, insurance and internet access are included in all weekly rates.

 

Please make sure you view the payment plan before accepting your room to make sure that you will have sufficient funds to support yourself whilst at university. If you find yourself in financial difficulty we urge you to come and speak to us as soon as possible, so that we can discuss your issues and put you in touch with the appropriate support. We take non-payment of rent seriously and if left unattended can lead to eviction from the premises.

The contract is for a minimum of 42 or 50 weeks, depending on your contract. If you leave early you will still be liable for rent for the life for the agreement. It may be possible to release you from your contract if we are able to find a suitable replacement for your room.

En-suite rooms are available in Fitzroy and Wenlock Courts, our new accommodation buildings. All other rooms have shared bathroom facilities.

 

Yes, it is possible to make a group application at Fitzroy and Wenlock Courts. For all other halls please make any requests to share with your friends on your application. We will do our best to accommodate all requests but due to the volume of students, these cannot be guaranteed. The earlier you apply the more likely we will be able to help.

 

You cannot choose a particular room but on application you will be asked whether you would like a standard, en-suite or single sex flat t etc. We will do all we can to accommodate preferences but these are not guaranteed.

 

You can apply online for accommodation on the Luton Campus via our website. For accommodation on the Bedford Campus, click here. You will need your Student ID to apply, this can be found on your University offer letter.

Your application will be processed when you have an unconditional offer at the University. You will then have seven days to accept the accommodation we have offered.  This will be done on a first come, first served basis. Please note we do not guarantee that all applicants will be offered a room.

 

Each apartment includes a self contained kitchen; therefore we do not provide catering services. Catering facilities are available on the University campus.

 

You will need to sign a contract/Licence Agreement for a minimum of 42 weeks. This is a legally binding document. We do not offer short-term contracts but 50 week contracts are available. Please contact the accommodation office if you would like to stay for longer.

 

When you accept your offer of accommodation you will need to pay your first rent instalment and an advance payment of £250. The £250 comprises a £50 administration fee, which is non-refundable and a £200 security deposit. The £200 deposit will be returned provided there are no rent arrears, cleaning charges or damage to the property.

 

If you would like to cancel your booking before arriving at the Student Village, you will need to inform us in writing. We will return the £200 security deposit to you in full as long as we can re-contract your room. If we cannot re-contract your room immediately you are still liable for charges until we do so. As we would have incurred administration costs, we would be unable to return the £50 administration fee.

 

The contract is for a minimum of 42 or 50 weeks and if you leave early you will still be liable for the full term of the contract. It may be possible to release you from your contract if we are able to find a suitable replacement for your room.

 

We only have single rooms available, so therefore are unable to offer accommodation for couples or families.

 

There will be set dates and times when you will be able to collect your keys. Accommodation will be available before the start of your course in September. Details will be provided to you once your offer has been accepted.

 

Yes, you are more than welcome to bring your own television. You would also need to buy your own television licence. Information on this can be found at www.tvlicensing.co.uk. However, you may wish to check that you can receive a valid reception before buying your licence and installing your TV. 

IPTV is available in all halls. Residents can access this service for a small additional charge.

 

The bedroom will have a single bed, desk, chair, wardrobe and curtains. You will need to bring your own bedding, cooking utensils, plates and cutlery. You may want to wait until you meet your flatmates as you may be able to buy some items together. You can buy a bedding pack for £35 when you arrive. This consists of a duvet, pillow, sheet, pillow case and duvet cover.

 

There are a limited number of parking spaces available at some halls. Permits are available to buy and are sold on a ‘first come, first served’ basis. Parking permits can be purchased from the accommodation office. Limited parking is available at Lea Halls, James Court, Wellington Street, Rutland Hall and International House.

This will be looked at on an individual basis and will depend on availability and the reasons for the request. Depending on the reason for a transfer, Room Moves/Swaps may be subject to an administration fee of £30. Transfers can not take place between Fitzroy and Wenclock Courts and other properties in the Village.

A resident being happy in our accommodation is extremely important to use at the Village and we work with residents to solve any issues or concerns. 

All accommodation has either a coin-operated laundry room on-site or access to nearby facilties in other halls. 

Sorry, due to health and safety reasons no pets are allowed in University accommodation.

 

You will be expected to clean your bedroom and the communal areas of your flat. We would suggest you create a cleaning rota with your flatmates when you arrive.

 

Contents insurance from Endsleigh Insurance is included in your weekly rent. This includes personal items such as laptops etc. Full details of this policy will be provided on arrival. You are advised to check the policy if you wish to bring any high value items.

 

You can have a guest in your room for a maximum of two days. All guests must register with reception on arrival for safety reasons.

 

You will be provided with a key to your flat and a separate key for your room. 24 hour roaming security is available at all our accommodation.

 

You can apply for accommodation each year you are at the University; we will let you know when you need to re-apply. Rooms are not guaranteed to all applicants.

 

Yes. The Village works closely with the V Plus team to run a series of events throughout the year. You can also get involved by joining your hall committee and letting us know how you would like the event budget to be spent. For more information about V Plus, joining a committee and the calendar of events we have planned check out the V Plus page.